Answers to
Your Questions
Here you'll find answers to the most common questions about our services and work methods. Didn't find your answer? Contact us directly.
General Questions
SpotTech provides comprehensive digital solutions including digital marketing, social media management, visual identity and branding, web design and development, e-commerce solutions, search engine optimization (SEO), paid advertising, content creation, and growth consulting. All our services are tailored specifically for the Saudi and MENA market.
SpotTech was founded in 2014 in Riyadh, Saudi Arabia. With over 12 years of experience, we've served more than 150 companies and institutions across the Kingdom, building a track record of success and long-term partnerships.
We work with businesses of all sizes — from ambitious startups launching their first product to large enterprises undergoing digital transformation. Our Starter package is specifically designed for small businesses, while our Enterprise package serves established brands with complex needs.
Pricing & Contracts
Our pricing varies based on the scope and complexity of your project. We offer three packages — Starter (2,500 SAR), Professional (7,500 SAR), and Enterprise (custom pricing). We also provide custom quotes for specific projects. Contact us for a free consultation to discuss your needs and get an accurate quote.
Most of our services are available on a monthly basis with no long-term commitment required. However, we recommend a minimum 3-month engagement for marketing and SEO services to see meaningful results. Enterprise clients typically work with us on 6-12 month agreements for best results.
We accept bank transfers, Mada, Visa, Mastercard, Apple Pay, and STC Pay. For enterprise clients, we offer flexible payment terms including milestone-based payments for larger projects.
Process & Timeline
Simply contact us through our website, phone, or email to schedule a free consultation. We'll discuss your goals, analyze your current digital presence, and provide tailored recommendations. Once you approve the proposal, we typically start working within 72 hours.
A standard business website takes 4-6 weeks from concept to launch. E-commerce platforms typically require 6-10 weeks. Complex web applications may take 3-6 months. We provide a detailed timeline during the proposal phase and keep you updated at every milestone.
Absolutely! We believe in collaborative design. You'll be involved in every major decision — from initial wireframes to final designs. We use an iterative process with feedback rounds to ensure the final product matches your vision perfectly.
Support & After-Sales
Yes! All our packages include post-launch support. The Starter package includes 30 days of support, Professional includes 90 days, and Enterprise includes ongoing dedicated support. We also offer monthly maintenance plans for continued optimization and updates.
Your satisfaction is our priority. We work with clear milestones and approval gates, so you see progress at every stage. If something isn't right, we'll revise it until it meets your expectations. Our 98% client satisfaction rate reflects our commitment to quality.
Didn't find an answer to your question?
Contact Us